Washington’s behavioral health crisis hotline is a safe and confidential resource for those in need of support any time of the year. People experiencing a mental health, substance use, or suicidal crisis can call or text Washington’s behavioral health crisis line – 988 – to be connected with trained counselors.  

Here’s a list of resources for other health related questions:  

  • Find out your options for enrolling in an individual health insurance plan, or accessing Medicaid, by calling the Health Benefit Exchange (HBE) at 1-855-923-4633.
  • Understand your health insurance rights or file a complaint against a health insurance company by calling the Office of the Insurance Commissioner (OIC) consumer hotline at 1-800-562-6900.
  • Long-term care residents at a nursing home, adult family home, or assisted living facility can file a complaint by calling the Washington State Long-Term Care Ombudsman Program at 1-800-562-6028. 
  • For information on the availability of breast reconstruction following a mastectomy, prostheses or breast forms as an alternative to breast reconstruction surgery, or the requirements of the Women’s Health and Cancer Rights law, call the HBE at 1-855-923-4633 or the OIC at 1-800-562-6900.
  • For a problem with substance use disorder, call the Washington Recovery Help Line at 1-866-789-1511.
  • If you have a child with developmental disabilities or chronic medical conditions and need special assistance, call the Family Health Hotline at 1-800-322-2588.
  • For resources on Alzheimer’s Disease, dementia or memory loss, visit the Washington State Community Living Connections site at memorylossinfowa.org.
  • For resources on diabetes, visit the Washington State Diabetes Connection at diabetes.doh.wa.gov.
  • For help or answers during a mental health crisis, call 988 for immediate help in a life-threatening emergency or call the National Suicide Prevention Lifeline at 1-800-273- 8255; if you have a concern that is not urgent, the Forefront Suicide Prevention at the University of Washington offers a wide range of information at intheforefront.org.